Terms of Service

English reference translation. The Japanese original is the legally binding version.

YTDir Terms of Service

Last updated: April 30, 2026 (version 1.0)

These Terms of Service (these "Terms") set out the conditions of use of the cloud service "YTDir" (the "Service") provided by White Label Inc. ("we", "us" or the "Company"). All persons who use the Service (each a "user") do so on the basis of their agreement to these Terms.

Article 1 (Scope of Application and Definitions)

  1. These Terms apply to all relations between users and the Company concerning use of the Service.
  2. Individual terms, guidelines, the privacy policy, the notation based on the Act on Specified Commercial Transactions and other materials that the Company separately publishes in connection with the Service (the "Individual Provisions") form part of these Terms. Where the content of these Terms conflicts with the Individual Provisions, the Individual Provisions prevail.
  3. The terms used in these Terms are defined as follows.
    • "Service": the collective term for all features, content and APIs relating to AI-assisted YouTube channel operation support that the Company provides under the name "YTDir"
    • "Account": the authentication credentials registered by a user in order to use the Service, together with the usage privileges associated with those credentials
    • "Tenant": an organizational unit separated per OEM partner, agency or corporation (identified by the subdomain {slug}.yt-dir.com)
    • "Content": the collective term for information generated, stored, sent or received on the Service, including text, scripts, concepts, plans, thumbnails, storyboards, images and video
    • "Generated Output": Content generated using the AI features of the Service
    • "Third-Party Services": external services used internally by the Service, such as OpenAI, Google (Gemini / YouTube Data API), Stripe, Clerk, Convex, Vercel, Sentry, Resend, Composio, Supadata, SerpAPI and Better Stack

Article 2 (Registration and Accounts)

  1. A person wishing to use the Service shall agree to these Terms and apply for registration by the method prescribed by the Company.
  2. Where the Company determines that an applicant falls under any of the following, it may refuse registration or delete the account after registration.
    • Where the application contains falsehoods, errors or omissions
    • Where the applicant has previously been subject to suspension of use or cancellation of registration for breach of these Terms or similar reasons
    • Where the Company determines that the applicant is, or has any dealings with or involvement in, antisocial forces (meaning organized crime groups, members of organized crime groups, right-wing organizations, antisocial forces and other equivalent persons)
    • Where the applicant is a minor, an adult ward, a person under curatorship or a person under assistance, and has not obtained the consent of a statutory representative, guardian, curator or assistant
    • Where the Company otherwise reasonably determines that registration is not appropriate
  3. Where there is a change to registered information, the user shall promptly notify the Company by the method prescribed by the Company.

Article 3 (Responsibility for Managing Account Information)

  1. Users shall strictly manage their account information (including email address, password, passkey, two-factor authentication codes and API keys; the same applies below) at their own responsibility.
  2. Users shall not transfer, lend or share account information with third parties. This does not apply to sharing carried out within the scope permitted by the Company through the organization member features within a tenant.
  3. All acts carried out using account information are deemed to be acts of the user holding that account. The Company is not liable for damage caused to the user or a third party by such acts unless the Company acted intentionally or with gross negligence.
  4. Where leakage or theft of account information, or unauthorized use by a third party, becomes apparent, the user shall immediately notify the Company and follow the Company's instructions.

Article 4 (Fees and Payment)

  1. The fees for the Service, plan structure, calculation method, treatment of tax, billing timing and payment methods are as set out on the pricing plan page within the Service and in the notation based on the Act on Specified Commercial Transactions.
  2. Unless otherwise stated, displayed prices are in Japanese yen and include consumption tax.
  3. For monthly plans, the amount for the first month is charged at the time of initial application, and thereafter the plan is charged automatically on the monthly renewal date. For annual plans, one year is charged in a lump sum at the time of application.
  4. Where a user is late in paying fees, the Company may claim late payment damages at a rate of 14.6% per annum without separate demand.
  5. Inquiries regarding payment shall first be directed by the user to their credit card company or to the payment processor (Stripe, Inc.).

Article 5 (Free Trial)

  1. The Company may offer a "free trial" allowing users to try some or all of the Service free of charge.
  2. The period, covered features, number of permitted uses and other conditions of the free trial are as displayed on the sign-up page of the Service.
  3. If the user does not carry out cancellation procedures after the trial period ends, the account automatically moves to a paid plan and billing begins.
  4. Where the Company determines that a user has previously used the same or a similar free trial, it may refuse to provide the free trial.

Article 6 (Cancellation and Refunds)

  1. Users may cancel a paid plan at any time via "Account settings" -> "Subscription" within the Service.
  2. Cancellation of a monthly plan takes effect at the end of the month in which the cancellation procedure is completed. No pro-rata refund is made for cancellation partway through a month.
  3. As a general rule, no refund is made for the remaining period on early cancellation of an annual plan.
  4. Where the Company has been unable to provide the Service for reasons attributable to the Company, the Company will refund the fees for that period or apply them against fees for subsequent months.
  5. The Service constitutes "mail order sales" under the Act on Specified Commercial Transactions. Mail order sales are outside the scope of the cooling-off system (the system prescribed by Article 9 and related provisions of that Act for door-to-door sales and similar transactions), and the cooling-off system does not apply to the Service.

Article 7 (Prohibited Conduct)

In using the Service, users shall not engage in any of the following acts (including acts that risk doing so).

  1. Acts that violate laws, regulations or public order and morals
  2. Acts connected with criminal conduct
  3. Acts that infringe the intellectual property rights, portrait rights, privacy, honor, reputation or other rights or interests of the Company, other users of the Service or third parties
  4. Acts that place an excessive load on, or interfere with the functioning of, the servers or networks of the Service
  5. Reverse engineering, scraping, copying, secondary distribution or resale of the Service, or building a similar service without the Company's prior consent
  6. Disclosing, transferring or lending API keys, tokens or similar credentials obtained through the Service to third parties
  7. Using the Service to generate or distribute content such as child pornography or violent, discriminatory, obscene, defamatory, fraudulent or hate-speech content
  8. Using the Service to carry out malicious acts such as phishing, impersonation, spam, malware distribution or election interference
  9. Using the Service to make professional determinations in fields such as medicine, law, taxation or investment for oneself or others, or causing damage to third parties as a result of such determinations
  10. Acts that violate the terms of use of the Third-Party Services used by the Service (OpenAI, Google, Stripe, etc.)
  11. Acts that unfairly harm the Company's operation of the Service, other users' use of the Service, or the rights or interests of third parties
  12. Acts that the Company determines to be inappropriate in its reasonable discretion

Article 8 (Suspension, Modification and Termination of the Service)

  1. Where any of the following occurs, the Company may suspend or interrupt all or part of the Service without prior notice to users.
    • Where maintenance, inspection or updating of the Service is carried out
    • Where provision of the Service becomes difficult due to force majeure such as earthquake, lightning, fire, power failure, natural disaster, pandemic, war, terrorism or riot
    • Where provision is interrupted by an accident, failure or unauthorized access affecting computers or communication lines
    • Where a failure, specification change or usage restriction arises in a Third-Party Service
    • Where the Company otherwise reasonably determines that provision of the Service is difficult
  2. Where the Company changes the content of the Service, or terminates all or part of the Service, it will do so with a reasonable period of prior notice. This does not apply to minor changes or changes required urgently.
  3. The Company is not liable for damage suffered by users or third parties as a result of suspension, modification or termination of the Service under this Article unless the Company acted intentionally or with gross negligence.

Article 9 (Handling of AI-Generated Output)

  1. The Service uses generative AI (OpenAI, Google Gemini, etc.) to provide Generated Output such as scripts, plans, thumbnails and storyboards.
  2. Rights in the information entered by a user into the Service (prompts, reference images, competitor data and the like; "Input Information") belong to the user or the rightful holder. Users warrant that their Input Information does not infringe the rights of third parties.
  3. The Company may use Input Information and Generated Output to the extent necessary for the purposes of providing and improving the Service, failure analysis and prevention of unauthorized use. The Company does not use an individual user's Input Information for additional training of AI models without that user's individual consent (excluding handling under the terms of the third-party API providers that the Company uses).
  4. Ownership of copyright and other intellectual property rights in Generated Output is governed by the laws of each country and by the terms of use of each AI provider. Under Japanese law, copyright may not arise in output generated by generative AI, and the Company does not warrant that users acquire exclusive rights in Generated Output.
  5. Users shall check the content of Generated Output and use it at their own responsibility. Generated Output may contain factual errors, similarity to third-party works, or discriminatory or inappropriate expressions, and the Company does not warrant its accuracy, legality or non-infringement of third-party rights.
  6. Where Generated Output is used for business or commercial purposes, users shall confirm at their own responsibility that such use does not violate applicable laws, regulations or guidelines.
  7. Where a dispute arises because Generated Output infringes the rights of a third party, the user shall resolve that dispute at their own cost and responsibility. This does not prevent the Company from bearing liability in accordance with Article 13 (Limitation of Liability and Disclaimers) where the dispute arises from the Company's intent or gross negligence.

Article 10 (Use of Third-Party Services and Third-Party APIs)

  1. In providing its features, the Service uses Third-Party Services including OpenAI (US), Google (US), Stripe (US / Japan), Clerk (US), Convex (US), Vercel (US), Sentry (US), Resend (US), Composio (US), Supadata (US), SerpAPI (US), Better Stack (EU) and PostHog (US / EU, planned). For the current list of services in use and planned, please refer to Article 6 of the privacy policy.
  2. By using the Service, users agree to comply with the terms of use and privacy policies of each Third-Party Service.
  3. Where a failure, specification change, discontinuation, usage restriction or price revision arises in a Third-Party Service, some or all of the Service may become unavailable. The Company is not liable for damage caused to users or third parties by such events unless the Company acted intentionally or with gross negligence.
  4. The Company gives no warranty as to the content, specifications, reliability or legality of Third-Party Services, or their non-infringement of third-party rights.

Article 11 (OEM and Multi-Tenant)

  1. The Service includes an "OEM / multi-tenant" capability that allows OEM partners (agencies, corporations, etc.) to resell and operate the Service under their own trade name and brand.
  2. Where a user uses the Service through an OEM partner, the terms of use, privacy policy and similar documents that the partner establishes separately from these Terms and makes clear to that user at sign-up (the "OEM Terms") apply additionally between that user and that OEM partner.
  3. The order of precedence between these Terms and the OEM Terms is as follows.
    • These Terms apply primarily to the basic conditions of use of the Service (handling of AI features, use of Third-Party Services, foundational handling of data, prohibited conduct by users, and the like).
    • The OEM Terms prevail with respect to matters that an OEM partner establishes separately with the user (fees, cancellation conditions, scope of support, partner-specific prohibitions, and the like).
    • Where the two conflict and one provision is more favorable to the user to an extent that serves consumer protection, that more favorable provision prevails.
  4. In providing a subset of the Service to its own customers, an OEM partner shall comply with the OEM operating guidelines established by the Company (the latest version of which is separately determined by the Company).
  5. No feature is provided for sharing or transferring data between tenants. Information does not, as a general rule, cross between OEM partners or between the customers of OEM partners.

Article 12 (Intellectual Property Rights)

  1. All intellectual property rights in and relating to the Service (including but not limited to the software, logos, design, text, images and documentation of the Service) belong to the Company or to those who have licensed them to the Company.
  2. Users hold a non-exclusive, non-transferable and non-sublicensable right to use the Service only to the extent necessary to use the Service under these Terms.
  3. With respect to information that a user posts, uploads or enters within the Service (including feedback and improvement suggestions), the Company may use it free of charge to the extent necessary for the purposes of providing and improving the Service and developing new features (including reproduction, modification, translation, public transmission and creation of derivative works).

Article 13 (Limitation of Liability and Disclaimers)

  1. The Company provides the Service "AS IS". The Company does not warrant the Service's fitness for a particular purpose, merchantability, accuracy, currency, completeness, safety, non-infringement of third-party rights, perpetual availability, freedom from system failure, or absence of viruses.
  2. The Company gives no warranty, express or implied, with respect to defects in the Service (including bugs, errors, faults and security issues).
  3. The Company does not warrant that the Service is, or will in future be, compatible with all information and communication devices.
  4. The Company does not warrant the accuracy, legality or usefulness of information, Generated Output or the content of Third-Party Services provided through the Service.
  5. The Company is not liable for any damage caused to users arising from use of the Service, except where the Company acted intentionally or with gross negligence.
  6. Even where the Company bears liability, that liability is limited to damage directly and ordinarily arising for the user, and the Company is not liable for special, indirect, incidental or consequential damage, lost profits or loss of data, regardless of foreseeability.
  7. Where the Company bears liability, the cap on damages is the total amount of fees for the Service actually paid by the relevant user to the Company during the 12 months preceding the event giving rise to the liability.
  8. Where a dispute arises in connection with the Service between a user and another user, an OEM partner, a Third-Party Service provider or any other third party, the user shall resolve it at their own responsibility and cost, and the Company bears no liability.
  9. Where these Terms constitute a consumer contract between a user and the Company (meaning a consumer contract as defined in Article 2, Paragraph 3 of the Consumer Contract Act of Japan), the preceding paragraphs are read as follows.
    • Provisions that exempt the Company in full from liability for damages based on non-performance or tort caused by the Company's intent or gross negligence (provisions falling under the items of Article 8, Paragraph 1 of the Consumer Contract Act) do not apply.
    • The cap on damages set out in Paragraph 7 does not apply to the extent that it would be held void under Article 10 of the Consumer Contract Act or other mandatory law as a provision that unilaterally harms the user's interests.
    • Where any provision of these Terms is otherwise held void under the Consumer Contract Act, the Act on Specified Commercial Transactions, the Act on the Protection of Personal Information or other mandatory law, that provision does not apply to the extent it conflicts with that mandatory law.

Article 14 (Privacy)

  1. The handling of personal information in the Service is governed by the separately established privacy policy.
  2. By using the Service, users are deemed to have agreed to the content of that privacy policy.

Article 15 (Measures in Case of Improper Use)

  1. Where a user falls under any of the following, the Company may suspend use of the Service, delete the account or terminate the contract without prior notice or demand.
    • Where the user has breached any provision of these Terms
    • Where it becomes clear that registered particulars contain falsehoods
    • Where there has been non-performance of payment obligations for fees or similar amounts
    • Where there is no response to contact from the Company for a reasonable period
    • Where the user has engaged in conduct falling under Article 7 (Prohibited Conduct)
    • Where the Company otherwise reasonably determines that use of the Service is not appropriate
  2. The Company is not liable for damage caused to a user by acts carried out by the Company under this Article unless the Company acted intentionally or with gross negligence.

Article 16 (Changes to these Terms)

  1. The Company may change these Terms without prior notice to users in the case of minor changes (meaning correction of typographical errors, tidying of wording and other changes that do not materially affect users' rights and obligations; "minor changes").
  2. Where the Company makes a change that materially affects users' rights and obligations (including revision of fees, material changes to the content of the Service and strengthening of limitations of liability; "material changes"), the Company will give prior notice of the content of the revised Terms and the date on which they take effect, by posting within the Service or by sending an email to the user's registered email address, allowing a reasonable period of advance notice (as a guide, at least 30 days).
  3. Where a user uses the Service on or after the effective date of the revised Terms, the user is deemed to have agreed to the revised Terms.

Article 17 (Method of Notice)

  1. Notices from the Company to users are given by posting within the Service, by sending an email to the user's registered email address, or by any other method that the Company deems appropriate.
  2. Notices from users to the Company shall be given via the Company's prescribed inquiry form or by email to info@whitelabel-inc.com.

Article 18 (Assignment of Contractual Status)

  1. Users shall not assign, transfer, pledge as security or otherwise dispose of their status, rights or obligations under these Terms to any third party without the Company's prior written consent.
  2. Where the Company transfers the business relating to the Service to another company (including business transfer, corporate split and every other case in which the business is transferred), the Company may assign its status under these Terms, its rights and obligations under these Terms, and users' registered particulars to the transferee of that business, and users agree to this in advance.

Article 19 (Severability)

Even if any provision of these Terms, or part of it, is held invalid or unenforceable under laws or regulations, the remaining part of that provision and all other provisions of these Terms remain in full force and effect.

Article 20 (Governing Law and Jurisdiction)

  1. The interpretation and application of these Terms are governed by Japanese law.
  2. Where litigation becomes necessary between a user and the Company in connection with the Service, the Tokyo District Court or the Tokyo Summary Court shall be the exclusive court of first instance by agreement, depending on the amount in dispute.

Revision History

VersionDateChanges
1.02026-04-30Initial version